Payment & Refund Policy

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Payment & Refund Policy

Mali Samaj Matrimony provides secure and reliable payment options for upgrading to premium membership. Customers can make payments online using our trusted payment gateway Razorpay, which accepts Credit Cards, Debit Cards, Net Banking, UPI, and Wallet payments.

Online Payment Information

You may complete your payment securely using:

Note:
• The name “Razorpay” will appear on your bank or card statement for all online transactions.
• Please mention the full name of the Vadhu-Var / Bride-Groom along with the registered mobile number during payment.
• Online payments (Credit / Debit Card / Net Banking / UPI) are faster and preferred.
• After successful payment, allow 24–48 hours for verification and profile activation.

Bank Deposit (Cash Deposit / NEFT / RTGS / IMPS)

Customers may also pay directly through bank deposit methods such as:

After making a bank transfer, kindly share the payment receipt along with your registered mobile number through WhatsApp or email for faster verification.

Refund Policy

All payments made toward Mali Samaj Matrimony premium membership are non-refundable. Once a service is purchased and activated, we do not provide refunds under any circumstances, including but not limited to:

In rare cases of technical errors such as double payment, users may contact our support team with valid proof. Verified refund claims (if any) will be processed within 7–14 working days as per Razorpay and bank policies.

Payment Verification & Activation

After your payment is successfully received, our team will verify the transaction and activate your profile within 24–48 hours. You will receive a confirmation via SMS or WhatsApp once activation is complete.

By making a payment on Mali Samaj Matrimony, you agree to our Payment & Refund Policy. For assistance, please contact our support team.